South Country Equipment Warranty Information
ALL SELF-PROPELLED UNITS:
Level 1 – Platinum (3 years old or newer (based on factory warranty start date, STILL under powertrain warranty)
• Warranty provided – 1 year / 300 engine hours 100% comprehensive warranty* with no deductible, customer pays service calls and trucking.
• Machine down loaners – if the unit is down for over 24 hours, machine down rental may be available for 50% of the posted rate plus trucking.
Level 2 – Gold (6 years old or newer under 1500 engine hours)
• Warranty provided – 1 year / 150 engine hours 50% comprehensive warranty* with no deductible, customer pays service calls and trucking.
• Machine down loaners – if the unit is down for over 24 hours, machine down rental may be available for 50% of the posted rate plus trucking.
Level 3 – Silver (10 years old or newer under 3000 engine hours / COMPETITIVE units 5 years old or newer, under 1500 engine hours)
• Warranty provided - 1 year / 150 engine hours 50% powertrain warranty** with no deductible, customer pays service calls and trucking.
• Machine down loaners – standard service rental fees apply.
Level 4 – Bronze (15 years old or newer under 6000 engine hours / COMPETITIVE units 10 years old or newer, under 3000 engine hours)
• Warranty provided – 1 year / 25 engine hours 50% powertrain warranty** with no deductible, customer pays service calls and trucking.
Level 5 – No Warranty
Level 6 – Auction
ALL NON-SELF-PROPELLED UNITS:
Level 1 – Silver (5 years old or newer, balers under 10,000 bales)
- Warranty provided - 1 year / season of use powertrain warranty** with no deductible, customer pays service calls and trucking
Level 2 – Bronze (10 years old or newer, balers under 20,000 bales)
- Warranty provided – 1 year / season of use 50% powertrain warranty** with no deductible, customer pays service calls and trucking
Level 3 – No Warranty
Level 4 – Auction
*Comprehensive Warranty Includes:
As per Standard John Deere Factory Warranty Policy. This warranty covers only defective material and workmanship. It does not cover damage by accidents, improper use or alterations. It does not cover tires, normal wear and maintenance items including but not limited to oil, filters, cutting parts, belts, slip clutches, and brake and clutch linings.
**Powertrain Warranty Includes:
Power Train is defined as: Engine, Turbocharger, Injectors and Injection pump, Water pump, Radiator, Intercooler, Engine oil cooler, Engine Gearcase, Transmission, Hydrostatic pumps and motors, Axles and Final Drives, Differentials, Steering pump and motors, Hydraulic pump and motors and all parts contained within these components. Pull Type Equipment includes drivelines, gearcases, hydraulic pump and motors. This warranty covers only defective material and workmanship. It does not cover damage by accidents, improper use or alterations. It does not cover tires, batteries, normal wear and maintenance items including but not limited to oil, filters, cutting parts, belts, slip clutches, and brake and clutch linings.
Additional Guidelines on Warranty Statement:
1. The above warranties are in lieu of all other conditions or warranties, verbal or otherwise. In no event shall the dealer be liable for incidental or consequential damages or injuries, including but not limited to loss of crop, loss of profits, rental or substitute equipment, other commercial loss or any other damage suffered by the purchaser. All used equipment warranty is non-transferable.
2. Non-manufacturer approved modifications will void all warranties.
3. Software updates is not included at any warranty level.
4. All Warranty work is to be performed by South Country Equipment.
5. Pre-Owned Warranty Contract MUST be signed by customer and salesperson, and submitted with settlement documents for the warranty to be registered and activated. Copy will be scanned into PFW for service department reference
